I phoned EA (lobby freezin+dc glitchers)

so after getting hacked of with my game freezing in lobby(im on ps3)and my last 4games gettin dc glitched i phoned ea and here is what they said
in regards to online lobby freeze they said they have had lots of call about this and its mainly due to router problems and to contact your internet supplier there is also a code in your manual(madden10)on page 12 with a code you can put into your router via pc or laptop,i have the uk version and i cant find it,dont know about the US one somebody could have a look and tell me if you have it.
on the dc glitch they said this is now a big problem and they are looking into it but for now there is nothing they can do you can report these people if this happens to you(but whats the point)
i forgot to say that the lobby freezing also affects x-box as well but not as much
sorry i cant give you more than this i know its affecting alot of people

It's not a "code". All they're giving you is a port number so you can port-forward your router.

wats EA's number because i wanna contact them as well

i phoned the number on the back of the manual it automated so just pick who u want so speak to

Bad news for you son, The problem your having isn't a port forwarding issue with your router, its a global wide EA server issue from lobbies

Though the game getting Dc'd mayben a port forward thing, your still fkd when it comes to the lobbies,,, heres my thread on it, you can keep up to date if you experience lobbie freezing

http://forum.madden-school.com/madden-general-talk-f51/madden-lobies-freeze-up-my-ps3-anyone-else-t10425.htm#102517